The Cadence Communication Confidence Index™ (CCI)
See the risks your organization can’t hear.
What It Is
The Cadence Communication Confidence Index™ (CCI) is a validated assessment that measures how effectively your organization surfaces risk, aligns teams, and supports ethical decision-making.
By evaluating both the ability and willingness of employees to speak up, the CCI reveals where communication breakdowns may be creating hidden exposure—long before issues escalate into compliance failures, reputational harm, or operational disruption.
Why It Matters
Most organizations don’t fail because they lack policies—they fail because people don’t speak up.
When employees are unsure how to raise concerns—or hesitant to do so—critical information gets lost. Risks go unaddressed. Leaders operate without full visibility.
The CCI provides a clear, data-driven view of:
Where communication is breaking down
Where employees lack confidence in reporting concerns
Where silence may be masking risk.
Who It’s For
The CCI is designed for organizations where communication, trust, and accountability are critical to success, including
Healthcare and Pharmaceuticals
Finance and Banking
Energy and Utilities
Transportation and Logistics
Manufacturing
Telecommunications
Agriculture and Food Production
Government and Non-Profit
How It Works
The CCI measures two core dimensions of organizational communication:
Communication Competence
Do employees know how to raise concerns - and believe there are clear, effective pathways to do so?
Communication Apprehension
Are employees willing to speak up - or is fear, uncertainty, or hesitation holding them back?
What You’ll See
These two dimensions combine to create your organization’s Communication Confidence profile - highlighting where you are strong, and where risk may be building beneath the surface.
You’ll gain:
A clear view of “silent risk zones” where issues may go unreported
Insight into employee trust, clarity, and alignment
Data to inform leadership decisions and culture strategy
Benchmarks to track progress over time
From Insight to Action
The CCI is not just a diagnostic—it’s a decision tool.
We pair assessment results with organizational insights—such as structure, reporting mechanisms, and leadership practices—to deliver clear, actionable recommendations.
Our goal is simple:
Help you build a culture where people speak up, leaders respond effectively, and risk is surfaced early.
The Outcome
Organizations with high communication confidence:
Identify and address issues earlier
Strengthen ethical decision-making
Improve alignment and execution
Reduce exposure to compliance and reputational risk
Let’s Get Started
If you’re ready to better understand what’s happening inside your organization—and what you may not be hearing—the CCI provides a clear place to start.